Using the add legacy option only gave me one option from creative as a manufacturer which was totally inappropriate. Then I had a look at device manager only to find my soundcard was no longer listed but even worse there are no mystery devices to install drivers for. On trying to reinstall everything kept giving me "no supported device" type errors and wouldn't allow me to put creative drivers or software back on (tried extracting packages, running as admin etc). Today I tried to fix it by uninstalling all creative drivers and reinstalling (hadn't looked at device manager at this point). Turned computer on to find speakers not working and not listed under playback devices, jacks and headphones were however ok. It seems the last windows update (which i have since rolled back from to no avail) has 'unplugged' my internal soundcard in my alienware m17x r4 (a soundblaster recon 3di). Windows 10 update 'unplugged' my laptop soundcard.
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